At SANTHOSH’s Medical Academy, we strive to provide high-quality services and ensure customer satisfaction. However, we understand that there may be circumstances where you may require a refund. This Refund Policy outlines our guidelines for refund requests.
- Course Fee Refunds
– If you wish to request a refund for a course fee, you must submit a refund request in writing to our customer support team within [number of days] days of the course commencement date.
– Refund requests received after this period may not be eligible for a refund, unless otherwise specified in the terms and conditions of the course.
- Eligibility for Refunds
– Refunds are typically granted in the following situations:
– Course cancellation by SANTHOSH’s Medical Academy
– Inability to access the course due to technical issues on our end
– Duplicate payment for the same course
– Any other circumstances deemed appropriate by SANTHOSH’s Medical Academy
- Refund Process
– Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund.
– If your refund request is approved, the refund will be processed within 90 days and credited back to the original payment method used for the transaction.
– Please note that processing times for refunds may vary depending on your financial institution.
- Non-Refundable Items
– Certain items may not be eligible for refunds, including but not limited to:
– Course materials that have been accessed or downloaded
– Services that have been rendered or completed
– Any other items specified as non-refundable in the terms and conditions of the course
- Contact Us
– If you have any questions or concerns about our refund policy, please contact our customer support team for assistance. We are here to help and ensure that you have a positive experience with SANTHOSH’s Medical Academy.
By enrolling in our courses or using our services, you acknowledge that you have read, understood, and agree to abide by the terms of this Refund Policy. We reserve the right to modify or update this Refund Policy at any time without prior notice.